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The Value of Generative AI for Salesforce App Developers

17 Nov 2023

Generative AI for Salesforce App Developers

Since Dreamforce 2023, a lot of Salesforce enthusiasts have been talking about generative AI, the technology that is definitely changing the business game. But what exactly does generative AI have for Salesforce app developers?

It’s the Salesforce developers who have the responsibility to access these trending technologies to add innovation to applications. Considering the complexity of Salesforce app development, Salesforce developers certainly need an assist that would help enhance their productivity. 

In this blog, we’ll try to understand generative AI closely, evaluating what it holds for developers. 

What is Generative AI?

Generative AI is the term that is tossed from different AI models that help to generate content in real-time, which could be music, text, images, code, or videos. 

Generative AI works on the basis of deep learning algorithms and neural networks, identifying patterns in data and generating fresh results after analyzing it. This technology is proving to be of great help to organizations to generate content, images, and code, all in real-time.  

Benefits of Generative AI for Salesforce App Developers

As we are understanding generative AI for Salesforce application development, let’s look at the different benefits that come along with using this technology. 

Code generation: For developers, the best thing is to get the needed help with code generation. The technology can help developers generate snippets of functional code that could help them speed up the development process. 

Content generation: Generative AI is backed by the power of NLU, i.e., Natural Language Understanding, which can learn and generate human-like text. It can help teams generate content that is personalized for customers. This kind of text would help to improve customer engagement and improve marketing efforts.

Media generation: We are living in a world where people are very much aligned with the graphics. Generative AI models can also be helpful here to provide users with creative videos and images according to the user input. This would also help in improving customer satisfaction with graphics that are relatable to them.

Results Salesforce App Developers Can Expect with Generative AI

Salesforce has already realized the fact that generative AI has the needed potential to help Salesforce developers revolutionize the Salesforce app development workflow they had been following. 

But the question is, what exactly can we expect with this technology? Let’s find out. 

1. Rapid prototyping and innovation

Generative AI can be a great contribution in enabling fine refinement of ideas, further helping with fast prototyping. 

As an example of this, Salesforce app developers can utilize generative models for UX prototyping. This would help them to come up with multiple design variations according to the different parameters they give to the system. This would further help with improving the selection process, depending on the management’s or stakeholder’s feedback. 

2. Personalized user experience

Another result developers can expect with generative AI is to get the needed support to create dynamic processes that could help with personalizing user experiences.

Imagine the difference applications could make when you can combine historical data, different events, and user behavior in real time. This would help you create content that is relevant to each user, thus improving customer satisfaction.

3. Intelligent data analysis

Data analysis is one of the best use cases of generative AI. Generative AI can help you analyze and process data in huge amounts. This will help to reveal essential patterns and insights from the data. For example, data could be analyzed to understand customer behavior or to evaluate application performance. 

Developers can even train large datasets to come up with different insights regarding trend identification that could be helpful for the business, enabling the team to make the right decisions for the growth of the company. Generative AI would provide essential recommendations after analyzing the trend and help the team take the next best action.

4. Enhanced productivity

Developers can use generative AI to automate repetitive and monotonous activities and tasks. This helps them to save time, which they could invest in critical operations and essential workflows. 

Now you know how this new trend of generative AI is bringing a huge transformation in the business world. This technology is helping businesses to reshape the way they have been designing applications and solutions. Introducing generative AI is the way developers can transform their current Salesforce custom application development process and boost prototyping of their fresh ideas while building applications that are tailored to the customers’ needs. 

Get the Power of AI with Salesforce App Developers

It’s time we agree that generative AI is not just a passing trend. This is a trend that is here to stay and reshape the future of application development. Fascinating, right? But what you need here is professionals for Salesforce custom application development who have actively worked with generative AI and leveraging the power of Einstein GPT to build Salesforce applications. 

At 360 Degree Cloud, we’ve already got a team, specifically working with generative AI and Data Cloud to build applications that are effective for customer’s business. We have certified Data Cloud consult ants who have hands-on experience in leveraging the power of AI to craft applications that can contribute to business growth. 

All you need is experts who know how to work with trending technologies to tailor your business applications. Contact us and talk with our Salesforce certified experts. We’ll analyze your business and come up with business solutions backed by trending technologies that could help your business grow in the market. 

Quiz Time

Which of these is the benefit of generative AI?

a). Code generation visit

b). Graphics generation

c). Content generation

d). All of the above

Show Answer: d) All of the above

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FAQs

Why do Salesforce developers need generative AI?

Salesforce developers are all about working with complex code to build unique business applications. From prototyping to deployment, there’s a lot that Salesforce developers have to handle. That’s where using generative AI can simplify their tasks and workflows.  Generative AI in Salesforce can help developers to run queries for the application they are building and generate code in real time. This helps in saving a lot of the time they invest in building code and fixing the bugs. With generative AI, they can simply generate accurate code that could be directly used for their application.

How can generative AI help with improving customer satisfaction?

Generative AI is all about generative content in real-time according to the commands entered in natural language. For service or marketing teams, generative AI can do wonders. The teams can use generative AI to generate personalized content, images, and videos that are unique to each customer. Personalized content is one of the most effective ways to improve engagement with customers.  With the help of generative content, teams can generate text to boost customer interaction. This would enable the team to run the conversation in a way that each customer expects, thus improving their satisfaction. This even enables teams to understand customers in a better way and come up with solutions and recommendations faster.

Editorial Team – 360 Degree Cloud

About the author

Editorial Team – 360 Degree Cloud

The Editorial Team at 360 Degree Cloud brings together seasoned marketers, Salesforce specialists, and technology writers who are passionate about simplifying complex ideas into meaningful insights. With deep expertise in Salesforce solutions, B2B SaaS, and digital transformation, the team curates thought leadership content, industry trends, and practical guides that help businesses navigate growth with clarity and confidence. Every piece we publish reflects our commitment to delivering value, fostering innovation, and connecting readers with the evolving Salesforce ecosystem.

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