Our Customers
Salesforce Education Cloud Services Tailored to Your Institution
Launch personalized journeys for students, faculty, and staff with end-to-end implementation.
Connect SIS, LMS, financial systems, and communication platforms to enable a unified data model and single source of truth.
Design custom apps, workflows, and student success plans that reflect your institution’s unique engagement strategy.
Track student journeys, identify at-risk learners, and improve decision-making with real-time analytics and predictive insights.
Ensure secure, reliable experiences across portals and dashboards with tailored QA, UAT, and security testing for Education Cloud.
Get ongoing support to enhance your Salesforce education environment with new features, integrations, and upgrades.
Centralize advising, mentoring, and case management to proactively support student goals and retention.
Want to Deliver Personalized Experiences Across the Student Lifecycle?
36%
Boost in Enrollment Conversion
22%
Improvement in Retention Rates
$150K+
Annual Operational Savings
40%
Faster Resolution of Student Inquiries
30%
Increase in Staff Productivity
Salesforce AI for Education: Smarter Engagement Across the Student Lifecycle
With Agentforce, we help you deploy intelligent, role-based AI agents that streamline recruitment, advising, and advancement—while keeping your data secure and actionable.
AI Recruitment Agents
AI Recruitment Agents
Identify and engage top applicants with AI-led scoring and automated outreach.
Smart Success Coaching
Smart Success Coaching
Flag at-risk students and recommend next steps with contextual AI insights.
AI-Driven Case Management
AI-Driven Case Management
Auto-assign and prioritize service requests based on urgency and history.
Multichannel Communication
Multichannel Communication
Send personalized messages via SMS, email, and chat at scale.
Donor & Alumni Insights
Donor & Alumni Insights
Predict donor engagement and suggest outreach actions with AI scoring.
Prebuilt Education Agents
Prebuilt Education Agents
Deploy fast with ready-to-use AI agents tailored for recruitment, advising, and advancement.
Low-Code Customization
Low-Code Customization
Quickly build or adapt agents using clicks—not code.
Unified Data Context
Unified Data Context
AI connects CRM and unstructured data to drive smarter decisions.
Enterprise-Grade Security
Enterprise-Grade Security
Ensure AI compliance and data safety with the Einstein Trust Layer.
Read Our AppExchange Reviews
Customer Success That Speaks for Itself
Speed | Support | Scalability
Awards & Accolades
Why Choose Salesforce Education Cloud?
- Unified platform for admissions, advising, operations, and advancement.
- 360° view of every student and stakeholder.
- Easily scalable for K–12, higher education, and workforce development.
- Built-in support for non-traditional learning models and edtech use cases.
- Embedded AI for smarter engagement and retention.
- Real-time dashboards for academic and operational visibility.
Hire Salesforce Education Cloud Talent to Extend Your Team
Need certified experts for your education projects? Scale fast with flexible engagement models and talent that aligns with your roadmap from day one.
Hire a Salesforce Education Cloud pro!Our Success Stories
Explore how our tailored Salesforce strategies help businesses across industries drive customer success and elevate overall performance.
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Developed localized landing pages for Colgate-Palmolive across nine countries, streamlining data into Salesforce Marketing Cloud.
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Read MoreFrequently asked questions
What is Salesforce Education Cloud?
Salesforce Education Cloud is a unified CRM platform for education institutions that combines constituent relationship management with next-gen student information system (SIS) capabilities. Built on the Salesforce platform, it enables institutions to use AI, analytics, and automation to enhance student success, streamline operations, and deliver personalized experiences across the entire learner journey.
What is the difference between Salesforce EDA and Education Cloud?
EDA (Education Data Architecture) is a data model that served as the foundation for Salesforce in education. Education Cloud, on the other hand, is a full-featured platform that goes beyond EDA. It includes built-in SIS functionalities, agentic AI, industry-focused automation, and native tools for recruitment, advising, and advancement—making it ideal for both K–12 and higher education institutions.
What is included in Salesforce Education Cloud?
Salesforce Education Cloud includes core CRM features, SIS functionality, lifecycle automation tools, prebuilt data models, AI agents, analytics dashboards, and engagement tools for recruitment, student services, and alumni relations. These components can be configured to support a variety of use cases across higher education, K–12, and workforce development programs.
How can Education Cloud help my institution?
Salesforce for education institutions helps streamline student recruitment, improve learner support, automate service operations, and increase engagement across stakeholders. Whether you’re managing admissions or tracking alumni giving, Education Cloud centralizes your data and provides actionable insights to drive institutional success.
Does Salesforce have a student information system (SIS)?
Yes. Salesforce Education Cloud now offers native SIS capabilities designed for modern institutions. It enables tracking of courses, credits, academic progress, and learner data—all within a flexible CRM environment. This makes it a strong alternative to legacy SIS solutions, especially for institutions seeking scalability and AI-led innovation.
Why work with a Salesforce certified Education Cloud consultant?
A certified Salesforce Education Cloud consultant brings the technical know-how and industry experience needed to ensure successful implementation. At 360 Degree Cloud, we help institutions configure Education Cloud to meet their goals—whether that’s improving retention, unifying data, or launching AI-powered learner journeys.
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